KCG uses surveys to diagnose organizational issues, to take the pulse of internal and external customers, and to jump-start the change process. A carefully constructed survey is one of the least intrusive ways of obtaining information from your employees or customers. Surveys bring the benefits of confidentiality and objectivity to any organizational or customer audit and help leaders understand what’s really going on. Survey results speak to numbers-minded leaders who need to make tough decisions. Findings can also provide an excellent focal point for strategy development, process improvement, and organizational change. Many clients find that interventions or actions taken as the result of survey data receive greater organizational support because the recommendations are perceived as unbiased and objective.
Our consultants have more than 20 years of expertise in survey design and analysis and are able to assist you in diagnosing organizational issues, constructing a meaningful survey instrument, and facilitating action planning and implementation. We can design and administer surveys online via a KCG-hosted secure site. Our IT capability brings you two benefits: speed and confidentiality.