Rich has consulted to over 300 companies on implementing organization change, enhancing organizational performance, developing executive teams and coaching individual business leaders. He has served as a consultant to organizations in the U.S., Canada, Europe, Australia and Asia.
Prior to founding the firm, Rich served as Vice President-Personnel for two divisions of General Mills, Vice President-Organization Planning and Development for Chemical Bank, and Vice President-Human Resources for a division of PaineWebber. He was also a faculty member of the School of Industrial and Labor Relations at Cornell University and the Business School at York University in Toronto.
Rich served as Program Director for The Conference Board's National, European, and Asia/Pacific Human Resources Conferences. He is a past President of the New York Human Resource Planners. He served for four years as Chairperson of the Dean's Council of NYU's Wagner School of Public Service.
He holds a Ph.D. from Cornell University, M.S. from the University of Wisconsin, and B.S. from Cornell.